Your Privacy Is Our Responsibility

Introduction

88fa ("we", "us", or "platform") is committed to providing a safe and transparent online entertainment environment for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use the 88fa website, how that information is used, who it may be shared with, and how you can maintain control over your own information.

By registering or continuing to use our platform, you confirm that you have read, understood, and agreed to the terms of this Policy. If you have any objections, please stop using the site and contact our support team.

1Information We Collect

88fa collects information from various sources. The types of information are described in detail below.

1.1 Information You Provide

Information you provide directly to us includes:

• Full name and date of birth (for age verification — only users aged 21 or above may use the site)
• Mobile number and email address
• Payment information — such as your bKash, Nagad, Rocket, or Upay mobile banking number (for processing transactions)
• Government-issued identity document details for identity verification (when required)
• Information provided when contacting the support team

1.2 Automatically Collected Information

The following information may be collected automatically while you use the site:

• IP address and device type
• Browser type and version
• Operating system information
• Date, time, and duration of site access
• Analytics data on which pages you visited and how much time you spent on each game or section
• Referral URL (the link you came from)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality, remember your preferences, and personalize your experience. You can disable cookies from your browser settings, though this may limit some features of the site.

2How Your Information Is Used

88fa uses your information for specific and lawful purposes. Those purposes are clearly stated below:

2.1 Account Management and Service Delivery

• Creating, verifying, and keeping your account active
• Processing deposit and withdrawal transactions
• Managing bonuses, promotions, and VIP rewards
• Maintaining your game history and balance records

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to your account
• Taking protective measures against money laundering and financial fraud
• Verifying age to ensure only users aged 21 or above are using the platform
• Monitoring and investigating suspicious activity

2.3 Improving User Experience

• Improving site performance and speed
• Displaying games and sections based on your preferences
• Resolving technical issues on the platform

2.4 Communication and Support

• Sending important account-related notifications
• Responding to your support requests
• Providing information and assistance related to responsible gaming

3Sharing and Disclosure of Information

88fa never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted payment processing services — such as bKash, Nagad, Rocket, and Upay — to complete your transactions. These services receive only the minimum amount of information necessary to process the transaction.

3.2 Legal Obligations

We may be required to disclose information in response to a valid order or directive from a court or law enforcement authority. In such cases, only the minimum necessary information will be shared.

3.3 Business Changes

In the event of a merger, acquisition, or business transfer, user information may be transferred. We will notify you before such a change takes place and ensure that the same standard of protection described in this Policy is maintained.

4Data Security Measures

88fa has implemented industry-standard technical and organizational measures to protect your information.

4.1 Encryption and Technical Safeguards

• All connections are secured with SSL/TLS encryption
• Sensitive data (payment and password information) is stored in encrypted form
• Regular security audits and vulnerability assessments are conducted
• Firewall and anti-DDoS technologies are active

4.2 Access Controls

• Only authorized staff can access your information, and only when it is required for their responsibilities
• All staff receive privacy training
• Every data access event is recorded in logs

4.3 Response to Data Breaches

In the event of a security breach, we will notify affected users as quickly as possible and take the necessary steps to minimize damage. This is part of our commitment to accountability.

5Data Retention Period

We retain your information only for as long as necessary. General guidelines are provided below:

• Information for active accounts is retained until the account is closed
• After an account is closed, certain information may be retained for a defined period to meet legal and regulatory obligations
• Transaction records are retained for the period required for financial auditing purposes
• Support communication records are retained for a limited period to improve service quality

Once the defined retention period ends, information is securely deleted or anonymized.

6Your Rights

88fa believes you have clear rights over your own information. You may exercise the following rights:

6.1 Right to Access

You may request to know what information we hold about you. Upon receiving your request, we will provide that information within a reasonable time.

6.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request a correction. We will make the correction as quickly as possible.

6.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a defined period due to legal obligations or security reasons — in such cases, we will inform you of the reason.

6.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted. Upon receiving this request, we will review the matter and take appropriate action.

6.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. After verifying your identity, we will process your request promptly.

7Protection of Children and Minors

The 88fa platform is intended for users aged 21 and above only. We do not knowingly collect information from any minor. If we suspect that a minor has created an account, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child has used this platform, please contact us immediately. We will resolve the matter promptly.

8Third-Party Links and Services

The 88fa platform may include content from game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, or JILI. These providers have their own privacy policies and we are not responsible for their data management practices.

Payment services (bKash, Nagad, Rocket, Upay) operate according to their own privacy policies and security standards. These services may communicate with you directly during a transaction.

9International Data Transfers

Our servers and data processing may be located in various countries. Regardless of where data is processed, we ensure that the protection standards described in this Policy are maintained everywhere. Our contracts with third-party service providers clearly specify data protection obligations.

10Changes to This Policy

88fa may update this Privacy Policy from time to time. For significant changes, we will notify you through your registered contact method. The date of the update will be clearly stated at the top of the page.

Continued use of the site after a policy change will be taken as your agreement to the new terms. If you object to any change, please stop using the site and contact us.

11Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team. We provide assistance in Bengali and English, 24/7.

We generally respond promptly. For privacy-related requests, we may need to verify your identity to ensure that information is provided to the correct person.